Contact
Last updated: June 14, 2026
Have a question about a coral, an order, or husbandry? We're happy to help.
How to reach us
- LINE: 【official account or ID】
- Email: 【email】
- Phone: 【phone】
- Facebook: 【page】
Hours and response time
You can order online any time; we reply to messages and confirm orders during 【business hours, e.g. Mon–Sat 10:00–20:00】.
Service area and origin
We deliver to 【all of Taiwan / specified areas】, ship from 【origin】, and can arrange pickup or meet-up in 【areas】.
How to order
Add items to your cart in the shop and submit your order; we'll then contact you to confirm payment (bank transfer) and delivery. No online payment is required yet.
A problem with a live arrival (DOA)? Contact us via LINE or email the day it arrives, within 【N】 hours of delivery, with your unboxing footage — see the Live Arrival Guarantee page. For other returns, see the Returns & Shipping page.
Seller information
- Seller name: 【fill in】
- Business ID (統一編號, if registered): 【fill in or remove】
- Business address: 【fill in】
- Responsible person: 【fill in】
- Complaints / customer service: 【fill in — usually the LINE or email above】
The above are common seller-disclosure fields for online retail, provided as a reference only; confirm the items actually required under Taiwan's online-retail standard-contract rules with a professional, then fill in your real business details.
Questions about any of this? Get in touch